let me start by saying I got my human hair in 4 days!!! I was worried it would take forever boy was I pleasantly surprised. The communication was excellent. Contact was made as soon as I ordered and remained throughout process. I got exactly what I ordered. Bundles were a little thin though. I am worried it wont be enough for a sew in. But the human hair feel great, little shedding when I run my fingers through it, just a slight smell. I will post more pics after install. Just received my human hair bundles today. I was a bit nervous with the mixed reviews but I am very satisfied so far. Will post more once I get it installed. True to length. Ordered Monday night and received it Friday. No bad smell. Super excited and loved the sellers communication!I absolutely love this human hair, there is a normal amount of shedding but it is super soft and it came super fast. My hairstylist bleached and plucked the knots on the closure and I washed it before I brought it to her. I ordered it for my birthday and I will definitely be ordering human hair from this company again.